Watch the Moment Seraph Wins Gold at The Trusted Agent Awards 2026!

5th August 2026

The official video assets from The Trusted Agent Awards 2026 have arrived, and we couldn’t be more excited to share this moment!

Held at the ICC Newport during the annual Kerfuffle Conference, the event celebrated the standard-setters in the UK property industry. In the video below, watch host Dara O’Briain announce Seraph Property Management as the Gold Winner for Property Management.

📹 Watch the Announcement & Stage Walk

🏆 Earning Gold on the “Boring Tuesday in November”

While awards ceremonies are a night of glamour and celebration, winning Gold in Property Management isn’t about one evening, it’s about everyday consistency.

Unlike standard submission-based awards, The Trusted Agent Awards are judged using 100% verified independent data. Powered by the ViewAgents platform (tracking over 20,000 offices across the UK), the results reflect a full year of real customer feedback from Google, Facebook, Trustpilot, and Feefo, measured alongside operational performance metrics.

As Simon Whale, founder of Kerfuffle, noted during the awards:

“Sales agents get remembered for one good day—completion day. Property managers have to be good on the boring Tuesday in November too. Seraph’s reviews cover both.”

👥 A Win Driven by Our Team & Built on Trust

Property management is arguably the most demanding sector in property to deliver consistent satisfaction, as service is often tested when unexpected challenges arise. Taking home the top spot nationwide highlights the sheer dedication of our entire team.

Reflecting on the win, Douglas Haig, Managing Director at Seraph Property Management, shared:

“This is a real feather in the cap for the company and in particular the teams who work so hard to ensure that every customer has the best possible journey with us—whether they are a tenant, landlord, or block owner. The level of competition was high, and it’s reassuring to receive an award rooted purely in customer satisfaction metrics and proven delivery.”

💙 Thank You to Our Clients & Community

We want to extend our sincere thanks to:

• Our Clients & Tenants: For taking the time to share your feedback and trusting us with your property assets.

• The Kerfuffle & ViewAgents Teams: For putting together an event rooted in data, transparency, and trust.

• Our Hardworking Team: Whose commitment day-in and day-out made this Gold award possible.

📞 Ready to work with an award-winning property management team?

Whether you are a landlord seeking dedicated management, a block director looking for proactive oversight, or an investor scaling your portfolio, we’re here to help.

• 🌐 Explore our services: Property Management Services

• 📩 Get in touch: Call us on 02921 671 444 or fill out our online contact form today.

• Share: