James joined Seraph in 2015, which sparked his career in the property industry. His ambition and eagerness to learn granted him an apprenticeship course in the same year. James juggled coursework and assessments, whilst gaining valuable experience in his full-time role with us. We were particularly proud of James when he completed his apprenticeship in November 2017, he also won the CIH ‘Apprentice of the year’ which resulted in him stepping up to the role of Property Manager. Since then, James has taken on a more specialised role as our Commercial Property Manager, managing our portfolio of commercial properties, as well as continuing to work with the residential portfolio of Seraph also.
His friendly demeanour and positive approach when helping his clients, including landlords and tenants is an asset to Seraph. He shares the same client care values as Ross, both working together to ensure that all issues raised through the Seraph help desk ticketing system are dealt with in a timely manner, whilst also dealing with tenants deposits at the end of tenancies. James plays a vital role in ensuring our referencing process is thorough and similarly, our property inspections are organised and efficient.
Outside of work James is a Rugby fanatic and has played for local team Beddau since he was 7 competing in the Swalec Championships. He is always getting the team involved in office sweepstakes and is the first person in attendance for any sports socials, including the darts and of course the Six Nations!