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Katie Overson

Business Change Manager

    Meet Katie…

    Originally from Kent, England, Katie has worked in the lettings industry since 2010. For the majority of that time, Katie has always worked as a Property Manager and always for independent agencies. As a Business Change Manager, Katie insures that maximum improvements are made in our existing and new business operations, while ensuring processes meet all objectives. 


    Her property qualifications consist of Level 3 Residential and Property Management (NFoPP) and she is also a member of ARLA/Propertymark. In addition to these qualifications, Katie also has completed courses in Team Leadership through Chwarae Teg, a Level 4 qualification in the Institute of Leadership and Management, as well as a foundation course in IRPM in Block Management to further her studies


    Katie moved to Wales in 2016 and has never left! Katie is completely process-driven and often finding ways to make things more efficient, for both her clients and her peers. She is very organised (think lots of lists!) and her office mantra, (in her words) is, “Hard-work makes the dream-work”.

    To discuss your property management, call 02921 671444, email or request a call back: